Welcome Home with Cofield Property Management

Serving Southwest Austin and Dripping Springs

We want renting from us to feel simple, respectful, and supported, from move-in day to move-out. On this page you'll find how to pay rent, how to get something fixed, and the guides our residents use most. If you ever need help, just reach out.

Contact Us

• Office: 512.348.7854 · jana@janacofield.com
• Office hours: Monday to Friday, 8 AM to 5 PM. Saturday by appointment. Closed Sunday.
• After-hours emergencies: call 512.348.7854 any time.

Resident Portal

Once your application is approved, you'll get an email to activate your Resident Portal. That's where you pay rent, set up autopay, submit maintenance requests, and find your lease documents.

Rent is due on the 1st of each month and is late after 11:59 PM on the 3rd.

Sign in to your Resident Portal

Repair Procedures

If this is a life-threatening emergency, call 911.

For general repairs, the fastest way is to submit a request through your Resident Portal. Add photos or a short video if you can. We'll review it, may call you to troubleshoot a simple fix, and assign a vendor. You'll get a copy of the work order so you know who will be calling to schedule.

Per your lease, some repairs are your responsibility. If you submit a request for one of these, you may be billed for the cost:

• Toilet backups
• Slow draining sinks or tubs
• Garbage disposal malfunction
• Resetting an electrical breaker
• Smoke / CO detector battery replacement

Watch our self-help videos for quick fixes on these common items.

Repairs for damage caused by negligence or misuse will be made, and the cost of labor and materials will be charged to you.

Resident Guides

• Resident Welcome Guide: how to reach us, pay rent, and get things fixed
• Who Fixes What: who handles repairs, and normal wear and tear vs. damage
• Resident Move-Out Guide: giving notice, cleaning, and your deposit

Rental Documents

We use a standard TAR Residential Lease and several addenda, which can include:

• Sample TAR Lease
• Bed Bug Information & FAQ
• Lead-Based Paint Addendum (sample available on request)
• Mold Information

Your Inventory and Condition Form comes with your move-in paperwork. Need a copy? Just ask the office.

At move-in you'll receive a Resident Handbook with your fully signed lease, addenda, and other important documents.

Tenant Screening

Read our rental criteria, the same for every applicant.

Utility Services

Use our FREE Utility Concierge to set up your utilities in one call.

Pet Policies and Screening

Learn about our pet policies and complete pet screening.